Smart Citizen Platform Leverages AI and Blockchain to Enhance Access to Electronic Public Services

The Smart Citizen Platform aims to develop an omnichannel management platform for providing electronic public services to citizens, available both in self-service and tele-assistance modes.

 

February 21, 2024

Positioning the citizen at the heart of its mission, the project seeks to bridge the digital divide and foster digital inclusion, usability, and accessibility. It particularly considers the needs of individuals with physical, visual, auditory, or cognitive disabilities, ensuring that the benefits of digital transformation are accessible to all.

By leveraging artificial intelligence and blockchain technology, the project promises to fully digitize public services, simplifying interactions between citizens and their government administrations. This initiative is a collaborative effort involving SEPALO Software, United ITS, Top Digital, Al Traffic, and the Smart City Cluster. It is funded by the Ministry of Industry, Commerce, and Tourism as part of the support program for AEI, with additional support from the European Union through Next Generation EU funds, under the Recovery, Transformation, and Resilience Plan.

For more details and information on the project, click here.

Know the advantages of being associated

Smart City Cluster enhances collaboration among its partners, favoring research, development and innovation in the different solutions and technologies aimed at the development of smart cities.

Smart City Cluster is an alliance of private companies and institutions that work for the development of smart cities.

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